Terms of Service of Candid

Effective: 30 September 2026 · Last updated: 30 September 2026

These Terms of Service (the "Terms") govern your access to and use of the Candid mobile application (the "App"), provided by Joshua Gibbins (trading as Candid) ("we", "us", or the "Owner"). By downloading, installing, accessing, or using the App you agree to be bound by these Terms. If you do not agree, do not use the App.

These Terms incorporate by reference the Apple Standard End User Licence Agreement (EULA). To the extent of any conflict between these Terms and the Apple Standard EULA, these Terms control with respect to your use of the App, except where the Apple Standard EULA cannot be overridden as a matter of Apple's distribution requirements.

1. Eligibility

You must be at least 18 years of age to download or use the App. By using the App, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms in your jurisdiction.

The App's optional Adults Only content pack requires additional in-app age confirmation and a per-session consent prompt before it can be used. See section 5.

2. Licence

Subject to your continued compliance with these Terms, the Owner grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the App on any Apple-branded device that you own or control, solely for your personal, non-commercial use.

You agree not to:

copy, modify, translate, or create derivative works of the App;
reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent such restriction is prohibited by applicable law;
rent, lease, lend, sell, redistribute, sublicense, or otherwise commercially exploit the App;
remove, alter, or obscure any proprietary notices on the App;
use the App in any manner that violates applicable law or these Terms.

3. Subscriptions ("Candid Premium")

The App offers optional auto-renewing subscriptions that unlock additional content and features (collectively, "Candid Premium").

3.1 Plans and pricing

Plan	Duration	Price
Candid Premium — Monthly	1 month	Shown in the App at the time of purchase, in your local currency
Candid Premium — Yearly	1 year	Shown in the App at the time of purchase, in your local currency

3.2 What Premium unlocks

All themed card packs, including future packs released to subscribers.
The full Desires catalogue and the ability to create unlimited custom Desire entries.
Custom card creation.
Higher-intensity Intimate decks.
The Adults Only content pack (subject to the gating in section 5).

3.3 Auto-renewal

Subscriptions auto-renew. Your subscription will automatically renew at the end of each subscription period at the then-current price unless you turn off auto-renewal at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.

3.4 Billing

Payment will be charged to your Apple ID account at confirmation of purchase and at the start of each renewal period. Prices may change from time to time; any change will not take effect until the next renewal and you will be notified of any price increase in accordance with applicable law and Apple's policies.

3.5 Managing and cancelling

You can manage your subscription and turn off auto-renewal at any time by going to Settings → [your name] → Subscriptions on your device. Cancellation takes effect at the end of the current paid period; you will retain access to Premium features until that date. Deleting the App does not cancel your subscription.

3.6 Refunds

All charges are processed by Apple, which handles most refund requests in accordance with its own policies; you can submit one at reportaproblem.apple.com. This does not limit any right you have under the Australian Consumer Law or other consumer law (for example, a refund or other remedy for a major failure, or the EU/UK statutory right of withdrawal for digital content). If you have such a right, contact support@candid.contact.

3.7 Free trials and introductory offers

If a free trial or introductory offer is made available, eligibility, length, and terms will be disclosed in the App at the point of offer. Any unused portion of a free trial is forfeited when you purchase the underlying subscription. Eligibility for free trials and introductory offers is determined by Apple.

3.8 Free tier

The App is usable without a subscription. The free tier includes the Original card pack and a limited subset of the Desires feature.

4. In-App Purchases (general)

All in-app purchases are processed by Apple. By making a purchase you also agree to Apple's terms applicable to in-app purchases. The Owner has no control over the payment process, refunds, or chargebacks initiated through Apple.

5. Adults Only Content

The App includes an optional content pack ("Adults Only") containing explicit, scene-based prompts intended for use only between consenting adult partners in private. Access to this pack is gated by:

A persistent age confirmation. You must affirm that all participants are 18 or older, that all partners have agreed to play, and that you understand play can be paused at any time. This confirmation is stored locally and may be revoked at any time in the App's settings, after which the gate must be re-completed before the pack can be used again.
A per-session consent prompt. Each time the App is launched, you must confirm anew that all participants are present and consent to using this content. Session consent does not persist across cold launches.

By enabling the Adults Only pack, you represent and warrant that all participants are at least 18 years old, are physically present, and have given free and informed consent. You are solely responsible for ensuring that use of this content is lawful in your jurisdiction.

6. Acceptable Use

You agree not to use the App:

to harass, coerce, manipulate, or pressure any other person into participating in any activity;
to share any content generated by the App (including custom cards or Desires) with third parties without the consent of all participants;
in any way that violates applicable law (including laws governing sexual content, age verification, and consent in your jurisdiction);
in connection with any non-consensual conduct of any kind.

The App is intended as entertainment between consenting adult partners. It is not a substitute for therapy, counselling, medical advice, or any form of professional service.

7. User Content

The App lets you create custom cards, custom Desire entries, and Daily Notes to your partner ("User Content"). Custom cards and Desire entries are stored locally on your device. Daily Notes, if you choose to link with your partner, are delivered through your and your partner's own iCloud accounts, end-to-end encrypted, as described in the Privacy Policy. The Owner does not receive, host, store, transmit, moderate, or have any access to User Content. You retain ownership of your User Content and are solely responsible for it.

8. Intellectual Property

The App and all content provided by the Owner within it (including the prompt cards, Desires catalogue, names, logos, designs, and code) are owned by the Owner or its licensors and are protected by copyright, trademark, and other intellectual-property laws. Except for the limited licence granted in section 2, no rights are granted to you in the App or its content.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

The Owner does not warrant that the App will be uninterrupted, error-free, or secure, that defects will be corrected, or that the App or the servers that make it available are free of viruses or other harmful components.

Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage, and to have the service corrected if it is not of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms excludes, restricts or modifies any right or remedy you have, or any guarantee, under the Australian Consumer Law or any other consumer law that cannot lawfully be excluded, restricted or modified.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the foregoing exclusions apply only to the maximum extent permitted by law and your statutory rights are not affected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE OWNER, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE APP.

SUBJECT TO THE PARAGRAPH BELOW, THE TOTAL CUMULATIVE LIABILITY OF THE OWNER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE APP AND ANY SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) A$50.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, and liability for a failure to comply with a consumer guarantee under the Australian Consumer Law). Where the law permits us to limit our liability for breach of such a guarantee, our liability is limited, at our option, to resupplying the service or paying the cost of having it resupplied.

11. Indemnification

To the extent permitted by law, and only where you are using the App other than as a consumer, you agree to indemnify, defend, and hold harmless the Owner and its affiliates, officers, employees, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the App in violation of these Terms; (b) your User Content; or (c) your violation of any law or rights of any third party.

12. Apple-Specific Terms

You acknowledge that these Terms are between you and the Owner only, and not with Apple, and that Apple is not responsible for the App or its content.

Apple has no obligation to furnish any maintenance or support services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation.
The Owner — not Apple — is responsible for addressing any claims relating to the App or your possession or use of it, including product-liability, legal-compliance, and intellectual-property claims, to the extent permitted by these Terms.
You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

13. Changes to the App or these Terms

The Owner may modify the App or these Terms from time to time. Where a change to these Terms is material, the Owner will give you reasonable notice within the App or on this page before it takes effect, and the change will not apply to a dispute that had already arisen. If you do not agree to a change, you may stop using the App and cancel any subscription, and you will keep access to what you have already paid for until the end of the current period. Continuing to use the App after a change takes effect means you accept the updated Terms.

14. Termination

You may stop using the App at any time. The Owner may suspend or terminate your access to the App if you materially breach these Terms or use the App unlawfully or to harm another person, after giving you notice and a reasonable chance to remedy the breach where that is possible. If access is ended other than because of your breach, the Owner will refund the unused part of any prepaid subscription where required by law. Sections that by their nature should survive termination (including 7–11, 14, and 15) will survive.

15. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of Australia, without regard to its conflict-of-laws principles.

The courts of Australia have jurisdiction to settle any such dispute or claim. Nothing in this section limits any right you have under consumer-protection law to bring proceedings in the courts where you live, or to rely on the mandatory consumer law of the country where you live.

If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

16. Miscellaneous

Entire agreement. These Terms, together with the Apple Standard EULA and the Privacy Policy, constitute the entire agreement between you and the Owner regarding the App.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No waiver. The Owner's failure to enforce any provision is not a waiver of its right to do so later.
Assignment. You may not assign these Terms without the Owner's prior written consent. The Owner may assign these Terms freely.
Headings. Section headings are for convenience only and have no legal effect.

17. Contact

Questions about these Terms? support@candid.contact